Data Validation Part 5: Troubleshooting & Support

While this guide will assist in resolving many common issues, the Pereview support team is also available to assist with validation issues. If you have tried the troubleshooting steps outlined in this guide and are unable to resolve the issue, or you require Pereview admin assistance, please contact Pereview support.

Contact: Support@PereviewSoftware.com

Include the following information in your message for the quickest resolution:

• The property and the accounting period.
• The partner Trial Balance or Income Statement you are comparing against.
• Your export of the GL Balances for Latest Post Date report used to troubleshoot.
• The specific accounts and the amounts by which they differ.
• Any steps you have already taken, so they are not repeated.
  
  
  

 Note: If you are interested in Pereview performing this validation process for your team each month, please contact your Client Success Manager to discuss Pereview Data Management Services.