--- title: "Data Validation Part 5: Troubleshooting & Support" description: Need help validating data in Pereview? Learn how to submit a support ticket, share error logs, and get fast assistance from our technical team. --- [Skip to content](https://academy.pereviewsoftware.com/knowledge-base/data-validation-part-5-troubleshooting-support#main-content) [![Pereview Logo Dark Blue](https://academy.pereviewsoftware.com/hs-fs/hubfs/Pereview%20Logo%20Dark%20Blue.png?width=250&height=73&name=Pereview%20Logo%20Dark%20Blue.png)](https://academy.pereviewsoftware.com/knowledge-base?hsLang=en) Open main navigation Close main navigation How can we help you? - There are no suggestions because the search field is empty. 1. [Pereview Knowledge Base](https://academy.pereviewsoftware.com/knowledge-base?hsLang=en) 2. [Data Validation](https://academy.pereviewsoftware.com/knowledge-base/data-validation?hsLang=en) 3. [Data Validation Process](https://academy.pereviewsoftware.com/knowledge-base/data-validation?hsLang=en#data-validation-process) August 28, 2026 # Data Validation Part 5: Troubleshooting & Support While this guide will assist in resolving many common issues, the Pereview support team is also available to assist with validation issues. If you have tried the troubleshooting steps outlined in this guide and are unable to resolve the issue, or you require Pereview admin assistance, please contact Pereview support. **Contact:** Support@PereviewSoftware.com Include the following information in your message for the quickest resolution: - The property and the accounting period. - The partner Trial Balance or Income Statement you are comparing against. - Your export of the GL Balances for Latest Post Date report used to troubleshoot. - The specific accounts and the amounts by which they differ. - Any steps you have already taken, so they are not repeated.  **Note:** If you are interested in Pereview performing this validation process for your team each month, please contact your Client Success Manager to discuss Pereview Data Management Services.   - [Pereview 101](https://academy.pereviewsoftware.com/knowledge-base/pereview-101?hsLang=en#main-content) - [Navigation](https://academy.pereviewsoftware.com/knowledge-base/pereview-101?hsLang=en#navigation) - [Add Records](https://academy.pereviewsoftware.com/knowledge-base/pereview-101?hsLang=en#add-records) - [Support](https://academy.pereviewsoftware.com/knowledge-base/pereview-101?hsLang=en#support) - [Product Features](https://academy.pereviewsoftware.com/knowledge-base/product-features?hsLang=en#main-content) - [Workflow](https://academy.pereviewsoftware.com/knowledge-base/product-features?hsLang=en#workflow) - [Custom Forms](https://academy.pereviewsoftware.com/knowledge-base/product-features?hsLang=en#custom-forms) - [Updates and User Experience](https://academy.pereviewsoftware.com/knowledge-base/product-features?hsLang=en#updates-and-user-experience) - [Reports](https://academy.pereviewsoftware.com/knowledge-base/reports?hsLang=en#main-content) - [Formatted Reports](https://academy.pereviewsoftware.com/knowledge-base/reports?hsLang=en#formatted-reports) - [Pereview Analytics](https://academy.pereviewsoftware.com/knowledge-base/reports?hsLang=en#pereview-analytics) - [Custom Forms Reports](https://academy.pereviewsoftware.com/knowledge-base/reports?hsLang=en#custom-forms-reports) - [Data Validation](https://academy.pereviewsoftware.com/knowledge-base/data-validation?hsLang=en#main-content) - [Overview](https://academy.pereviewsoftware.com/knowledge-base/data-validation?hsLang=en#overview) - [Data Validation Process](https://academy.pereviewsoftware.com/knowledge-base/data-validation?hsLang=en#data-validation-process) - [Data Ingestion & Management](https://academy.pereviewsoftware.com/knowledge-base/data-ingestion-management?hsLang=en#main-content) - [Data Management](https://academy.pereviewsoftware.com/knowledge-base/data-ingestion-management?hsLang=en#data-management) - [AI Data Mapping](https://academy.pereviewsoftware.com/knowledge-base/data-ingestion-management?hsLang=en#ai-data-mapping) - [System Admin & Technical Documentation](https://academy.pereviewsoftware.com/knowledge-base/system-admin-technical-documentation?hsLang=en#main-content) - [User Management](https://academy.pereviewsoftware.com/knowledge-base/system-admin-technical-documentation?hsLang=en#user-management) - [Configuration Options](https://academy.pereviewsoftware.com/knowledge-base/system-admin-technical-documentation?hsLang=en#configuration-options) - [Pereview Outbound API](https://academy.pereviewsoftware.com/knowledge-base/system-admin-technical-documentation?hsLang=en#pereview-outbound-api) - [SSO](https://academy.pereviewsoftware.com/knowledge-base/system-admin-technical-documentation?hsLang=en#sso) - [Pereview Newsletters](https://academy.pereviewsoftware.com/knowledge-base/pereview-newsletters?hsLang=en#main-content) - [2026 Newsletters](https://academy.pereviewsoftware.com/knowledge-base/pereview-newsletters?hsLang=en#2026-newsletters) - [2025 Newsletters](https://academy.pereviewsoftware.com/knowledge-base/pereview-newsletters?hsLang=en#2025-newsletters) - [2024 Newsletters](https://academy.pereviewsoftware.com/knowledge-base/pereview-newsletters?hsLang=en#2024-newsletters) [![Pereview Logo Dark Blue](https://academy.pereviewsoftware.com/hs-fs/hubfs/Pereview%20Logo%20Dark%20Blue.png?width=150&height=44&name=Pereview%20Logo%20Dark%20Blue.png "Pereview Logo Dark Blue")](http://pereviewsoftware.com) 12400 Coit Rd, Suite 570, Dallas, TX 75251 [mailto:support@pereviewsoftware.com](mailto:support@pereviewsoftware.com) Copyright © 2026, Pereview Software